Application Optimization Application Performance Application Placement Application Rationalization Data Center Data Center Migration Data Center Strategy Hybrid Data Center Data Center Facilities Financial Leasing Infrastructure Optimization Network Optimization Server Optimization Storage Optimization IT Management C-Suite Collaboration IT Workforce IT Security Big Data Security Cloud Security Data Security Mobile Security Virtual Security Workspace Security IT Strategy Maintenance Managed Services Most Popular Articles Recoverability Business Continuity & Disaster Recovery Data Protection & Recovery Management Service Management Sourcing Transformational Technologies Cloud Convergence Mobility Virtualization Workspace Communications & Collaboration End-User Computing
Application Optimization Application Performance Application Placement Application Rationalization Data Center Data Center Migration
Videos SlideShares White Papers Webinars Slideshows Infographics
Stay Connected get our newsletter Subscribe Now
IT FOCUS AREA: Service Management
more in Service Management
IT Operations

Taking Your IT Operations to the Next Level

Struggling with availability, meeting service levels or consistently maintaining your operational capabilities in support of the business? Join the club.

Featured Articles

Service Management
Service Management

Enabling Services Through Effective Process Automation

Find out the five key steps companies should take to establish a process automation framework.
Service Management
Service Management

IT Operations Governance: 6 Critical Success Factors

Improve the governance success of your IT operations by considering these six key factors.
Service Management
Service Management

The IT Service Catalog: Who Owns It?

Since the IT service catalog is a critical element for guiding IT strategy, design and support, IT leadership should own the development, use and maintenance of it.

Recent Articles in Service Management

Service Management
Service Management

Taking Your IT Operations to the Next Level

Struggling with availability, meeting service levels or consistently maintaining your operational capabilities in support of the business? Join the club.
Service Management
Service Management

Why IT Disaster Recovery and IT Operations Management Are So Dependent on Each Other

The future of an efficient and reliable IT disaster recovery process depends on the maturity of the IT operations management team.
Service Management
Service Management

Enabling Services Through Effective Process Automation

Find out the five key steps companies should take to establish a process automation framework.
Service Management
Service Management

IT Operations Governance: 6 Critical Success Factors

Improve the governance success of your IT operations by considering these six key factors.
Service Management
Service Management

From Measurement to Improvement

Five ways a company can move from measuring to prove to measuring to improve.
Service Management
Service Management

5 Key Factors of a Successful Monitoring Program

These critical elements can help IT organizations maximize their monitoring investments.
Service Management
Service Management

The IT Service Catalog: Who Owns It?

Since the IT service catalog is a critical element for guiding IT strategy, design and support, IT leadership should own the development, use and maintenance of it.
Service Management
Service Management

Food for Thought When Creating Your IT Request Catalog

To transform your IT department into a service-oriented organization you should catalog the IT service requests you receive from the business.
15 total articles
Page  1   2